Critical illness coverage can help you keep your focus on your health when it matters most. This extra coverage can help ease some financial worries during a difficult time.
The Aetna Critical Illness Plan can help you protect your finances if you are diagnosed with a covered condition. The plan pays cash benefits to you when you are diagnosed with a serious condition like:
You are guaranteed to be accepted into the plan with no medical questions. No pre-existing conditions are excluded. Please note: your diagnosis must occur after the coverage effective date to be eligible for benefits.
You can use the money to help cover your deductible or everyday expenses like utility bills, mortgage payments and groceries. It’s up to you. See the attached benefit summary for details of coverage, including limitations and exclusions.
Answers about the plan, including eligibility, options, enrollment, customer service and more.
How do I file a claim?
Go to myaetnasupplemental.com and either “Log In” or “Register”, depending on if you’ve set up your account. Click the “Create a new claim” button and answer a few quick questions. You can even save your claim to finish later. You can also print/mail in form(s) to: Aetna Voluntary Plans, PO Box 14079, Lexington, KY 40512- 4079, or you can ask us to mail you a printed form.
If you require language assistance, please call Member Services at 1-800-607-3366 and an Aetna representative will connect you with an interpreter. If you’re deaf or hard of hearing, use your TTY and dial 711 for the Telecommunications Relay Service. Once connected, please enter or provide the Aetna telephone number you’re calling.
Si usted necesita asistencia lingüística, por favor llame al Servicios al Miembro a 1-800-607-3366, y un representante de Aetna le conectará con un intérprete. Si usted es sordo o tiene problemas de audición, use su TTY y marcar 711 para el Servicio de Retransmisión de Telecomunicaciones (TRS). Una vez conectado, por favor entrar o proporcionar el número de teléfono de Aetna que está llamando.
How can this help me?
When can I enroll?
All eligible employees can enroll during annual enrollment. New hires can enroll during their new hire enrollment period. You will not be able to enroll outside of your new hire enrollment period or annual enrollment unless you experience a qualifying life event, like marriage, birth of a child, etc.
What if my employment status changes?
Who is eligible?
Will my rates increase as I get older or if I file a claim?
Will I have to take a medical exam to get this coverage?
What types of critical illnesses am I covered for?
The Aetna Critical Illness Plan is a voluntary plan that can help you protect your finances if you are diagnosed with a covered serious condition, like heart attack, stroke, end stage renal failure, cancer and more. The plan is designed to complement, not replace major medical insurance. Medical plans help pay providers for services and treatment. The Critical Illness Plan pays cash benefits to you, no matter what is covered by your medical plan or any other insurance.
The plan pays up to $10,000 for diagnosis of the following conditions:
Your plan includes subsequent diagnosis and recurrent diagnosis benefits. It also includes an annual health screening benefit for a covered preventive test.
You can use the money to help cover your deductible or everyday expenses like utility bills, mortgage payments and groceries. The extra money when you need it most can help you focus on recovery. See the attached benefit summary for details of coverage, including limitations and exclusions.